When purchasing construction machinery, quotation composition is the top concern for every customer. Some suppliers adopt ambiguous pricing methods and add hidden fees, which will greatly increase the overall procurement cost. To ensure open cooperation and eliminate hidden charges, Senno Machinery adheres to a transparent pricing policy. We clearly announce all included items in the quotation to help customers make purchases with full confidence.
Many customers often inquire: What does your quotation include? Does the price cover freight, installation and commissioning fees? Here is our official unified explanation:
Without special notes or additional agreements, our conventional quotation covers equipment factory price, freight charges, corresponding taxes and cargo insurance fees. All-in-one pricing helps customers avoid extra hidden costs and save time & budget on arranging logistics, tax payment and insurance purchasing separately.
As for installation and commissioning fees: All Senno construction machinery features simple structure and user-friendly design. Most assembly and parameter debugging work has been completed before delivery. The equipment can be put into operation with simple on-site assembly, so on-site installation and commissioning fees are not included in regular quotations. If you require dedicated on-site installation, professional debugging or customized one-on-one operator training due to special working conditions, we will calculate relevant service fees separately and inform you in advance.
In addition, we provide free printed operation manuals and professional tutorial videos for all equipment. Lifelong free remote technical support is also available for every client. Upholding the principle of integrity, we keep all charging items transparent and never impose undisclosed hidden fees.
By choosing Senno Machinery, you can obtain high-quality construction machinery as well as transparent pricing and one-stop supporting services. We are committed to assisting global customers in completing equipment procurement efficiently and cost-effectively, and achieving long-term win-win partnerships.